Skip to main content
Virginia Department of Taxation

1957 Westmoreland Street
Richmond, VA 23230

(804) 367-8031

Get Directions
View All Office Hours

Who We Are

The Virginia Department of Taxation assists individual taxpayers and businesses with information pertaining to Virginia state taxes. Customer Service for walk-in customers is available at 1957 Westmoreland Street, Richmond,  Monday through Friday from 8:30 AM until 4:30 PM.



The website has a Virginia Tax Policy Library, now called "Laws, Rules and Decisions" with electronic representations of the public policy documents related to all tax types administered by the Department of Taxation. Call the main customer service line for contact information for your local area.  MilTax is an approved tax preparation software that provides free tax services for members of the military.



Individual income tax filing online services are available for Virginia income tax filers.  Through the online services, taxpayers can send a secure and confidential email through secure messaging, make a return, extension or estimated tax payment and check refund status through the Where's My Refund application. Tax forms are available for download on the website.

Additional telephone contacts include:

  • For individuals (804) 367-8031;
  • For businesses (804) 367-8037;
  • Where's My Refund (804) 367-2486;
  • Identity Theft Inquiries (804) 404-4185;
  • Collections (804) 367-8045 or lienhelp@tax.virginia.gov
  • Court Debt Collection (804) 367-0016.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
Serves all Virginia taxpayers.

Available 24/7
No

Intake Process
Call, email or visit the website for information, forms and instructions
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
Secure email contact form is available on the website.
Intake Contact Telephone
(804) 367-8031

Report Problems
Call the Agency
,
Send a Letter