Skip to main content
Virginia Department of Corrections

PO Box 26963
Richmond , VA 23261

(804) 674-3243

Get Directions
View All Office Hours

Contact Information

Main
(804) 674-3243
Toll-Free
(800) 560-4292

Who We Are

Virginia Department of Corrections Victim's Services offers support, resources, and timely notification for victims of crime whose perpetrators are under the custody of the Virginia Department of Corrections (VADOC).

The Code of Virginia §19.2-11.01 defines a victim of a crime as anyone who has suffered physical, psychological, or economic harm as a direct result of a felony or certain misdemeanors. This includes:

  • Spouses and children of all victims,
  • Parents, guardians, and siblings of mentally or physically disabled victims or victims of homicide,
  • Parents, guardians, and siblings of minor victims,
  • Foster parents or other caregivers, under certain circumstances.

Notification and Assistance for Victim Inclusion (NAAVI) alerts crime victims of any change in the status of one or more inmates. Register on the website in either English or Spanish to receive alerts. 

Who We Serve

Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes

Available 24/7
No

Intake Process
Visit the website, call or email for information.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
victimservices@vadoc.virginia.gov
Intake Contact Telephone
(800) 560-4292

Report Problems
Call the Agency
,
Send an Email