Virginia Waiver Management System (WaMS) is the data management system that manages the DD waivers; houses a record of the Individualized Service Plan (ISP); is the entry point to request Service Authorization for DD waiver services; and acts as a conduit for communication between Providers, Support Coordinators, and DBHDS.
WaMS Online Training/Manual
- For WaMS training materials, please visit the Training Manuals, Webinars and FAQs section of the WaMS Homepage
- Provider Registration for WaMS
- Please see below the WaMS production URL, username and password for providers to register their WaMS user accounts.
- URL: https://www.wamsvirginia.org/WaMS/Ltss.Web/Register
- Username: provider
- Password: wpS%5Fwe
Additional support for WaMS can be found at: (844) 4-VA-WaMS/ (844-482-9267)
- WaMS Help Desk (between 7:00 AM and 7:00 PM)
WaMS helpline provides basic troubleshooting (e.g., password resets, system navigation, break/fix instructions).