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Mental Health America of Virginia

2008 Bremo Road, Suite 101
Richmond, VA 23226

(804) 257-5591

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Contact Information

Main
(804) 257-5591
Toll-Free
(866) 400-6428
Phone Emergency
988

Who We Are

A Warm Line is a peer-run support line for individuals residing in Virginia who need someone to listen with non-judgmental compassion or to receive referrals for behavioral health services in Virginia when requested. Peer operators can provide local, state, and national resources to assist callers in their recovery. The message of hope is emphasized because operators themselves offer living examples of personal accomplishment and achievement of wellness. The peers at Mental Health America of Virginia (MHAV) are not licensed professionals, medical providers, or legal advisors. Additionally, the staff and volunteers at MHAV maintain strict confidentiality and do not divulge personally identifying information regarding a caller.  

 

 A Warm Line is not a Hotline, which is for individuals in need of emergency services.

If you are in crisis call the 988 Suicide and Crisis Lifeline.  988 is a national network of local crisis centers that can provide free and confidential emotional support to those in suicidal crisis or emotional distress. 9-8-8 is available 24 hours a day,  Lifeline Chat is a service of the 988 Suicide and Crisis Lifeline.

Who We Serve

Languages Spoken
English
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement

Available 24/7
No
Additional Availability Comments
Text and chat are available from 5:00 PM until 9:00 PM on Wednesdays, Fridays, and Saturdays, Spanish call or text services are open every Friday and Saturday from 5:00 PM until 9:00 PM.

Intake Process
Please call for additional information or dial 988. Línea de Prevención del Suicidio y Crisis 1-888-628-9454. Text the Warmline at 866 400 6428.

Self Refer
Yes
Provider Refer
Yes
Intake Contact
General Staff
Intake Contact Email
info@mhav.org
Intake Contact Telephone
(866) 400-6428

Report Problems
Call the Agency