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Virginia Department for the Deaf and Hard of Hearing

1602 Rolling Hills Dr, Suite 203
Henrico, VA 23229

(804) 662-9502

Get Directions

37.602884, -77.5468088

Contact Information

Main
(804) 662-9502
Toll-Free
(800) 552-7917

Who We Are

Virginia Relay enables people who are deaf, have hearing loss, DeafBlind, or speech disabled to communicate by TTY (text telephone) or another assistive telephone device with anyone who uses a standard phone. Virginia Relay makes telecommunications possible by making it easy, reliable and convenient. To make a Virginia Relay call, just dial 7-1-1, and you automatically reach a Communications Assistant (CA) at Virginia Relay.

Virginia Relay is administered by the Virginia Department for the Deaf and Hard of Hearing (VDDHH). The VDDHH staff works year-round, in partnership with AT&T Relay Service (Virginia Relay's telecommunications provider), to offer support and technical assistance to Virginia Relay users. To contact VDDHH with any questions, comments or concerns you may have, just call 866-894-4116 (Voice), 866-246-9300 (TTY).
You also can ask a CA to transfer you to Customer Care before, during or after a Relay Call. 

Relay services are available 24/7, with no limit on the number or length of calls a user may make.  By law, every call is handled with the strictest confidentiality. Special features are available for speech-disabled, Spanish-speaking, and sign language users.

Who We Serve

Languages Spoken
English
,
Sign Language
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
All ages; resident of Virginia

Available 24/7
No

Intake Process
By phone, appointment, letter, or walk-in.
Self Refer
No
Provider Refer
No