Skip to main content
Virginia Department of Social Services (VDSS)

5600 Cox Road
Glen Allen, VA 23060

(804) 726-7000

Get Directions
View All Office Hours

37.673741, -77.564867

Contact Information

Main
(804) 726-7000
Toll-Free
(800) 552-3431
TTY/TTD
(800) 552-2131

Who We Are

The Division of Licensing Programs which regulates assisted living facilities and adult day care facilities operates from a central office in Richmond and eight service locations statewide.



Assisted Living residences are facilities that provide care and protection in a residential setting to four or more adults, in one or more locations, who are aged, infirm or disabled. The State Board of Social Services promulgates regulations for assisted living facilities.



Each resident of an assisted living residence has an individualized service plan based on assessed needs. A facility must provide for care, services, and activities that meet the needs, interests and abilities of each resident. Every resident has rights and responsibilities as specified in the Code of Virginia and the standards.



Adult day care centers are also licensed by the Virginia Department of Social Services. Adult day care centers are regulated, non-residential facilities that provide a variety of health, social and related support services in a protective setting during part of the day to four or more aged, infirm or disabled adults.

Who We Serve

Languages Spoken
English
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
No

Available 24/7
No

Intake Process
Visit the website. Call for more information
Self Refer
Yes
Provider Refer
Yes

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Social Services
Report Problems
Call the Agency