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Dominion Energy

One James River Plaza
P O Box 26666
Richmond, VA 23261

(866) 366-4357

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Contact Information

Main
(866) 366-4357
Toll-Free
(866) 366-4357

Who We Are

To understand how to prepare for emergencies or see a current map of power outages throughout the state visit Preparation for Natual Disaster and Preparation Tips for Storm-Related Outages and Report an Outage



You can Report a service interruption anytime using the automated Outage Reporting System.



To report outages during an emergency situation, call toll-free at 1-866.366.4357



 

Who We Serve

Languages Spoken
English
,
Multi-Lingual
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
None

Available 24/7
No
Additional Availability Comments
Power outage line is available 24/7

Intake Process
Call, visit the website.
Self Refer
Yes
Provider Refer
Yes

Report Problems
Call the Agency