Skip to main content
U.S. Citizenship and Immigration Services

5678 East Virginia Beach Blvd
Norfolk, VA 23502

(800) 870-3676

Get Directions

Contact Information

Main
(800) 870-3676
TTY/TTD
(800) 767-1833

Who We Are

U.S. Citizenship and Immigration Services handles the processing of applications and petitions of aliens to permit them to become non-immigrant students and workers, permanent residents and U.S. citizens, and to bring families into the U.S.



Customers can access the automated information phone system through a menu of automated options 24/7.  During regular business hours customers who need more than automated information can be transferred to a customer service representative.  Information is available in English and Spanish.



USCIS recommends that you consider using the web and phone before you take the time to go to a Field Office for service.  If you do need to go to one of the Field Offices, to serve you better most of the offices provide in-person services by appointment.  To minimize your wait time, please make an appointment before you go.  You may schedule an appointment on the USCIS web site via INFOPASS to speak with an Immigration Information Officer.



If you are unable to schedule an appointment, this means our appointment times are full for the Service you are requesting.  Please check back at a later time and try to schedule your appointment.



Forms are available on the website.  You may download forms or call 800-870-3676 to order a form over the phone.  It is very important that you read the instructions to each form prior to completing it.  If you have questions about completing a form after you have read the instructions, visit the website for information or call toll-free the number above.



This office serves the following counties in Virginia, as well as the independent cities that lie in the proximity of these counties: Accomack, Alleghany, Amelia, Amherst, Appomattox, Bedford, Bland, Botetourt, Bristol, Brunswick, Buchanan, Buckingham, Buena Vista, Campbell, Caroline, Carroll, Charles, Charlotte, Chesapeake City, Chesterfield, Colonial Heights, Covington, Craig, Cumberland, Danville, Dickenson, Dinwiddie, Essex, Floyd, Franklin, Fredericksburg, Galax, Giles, Gloucester, Goochland, Grayson, Greensville, Halifax, Hampton, Hanover, Henrico, Henry, Hopewell, Isle of Wight, James City, King and Queen, King George, King William, Lancaster, Lee, Lexington, Louisa, Lunenburg, Lynchburg, Martinsville, Mathews, Mecklenburg, Middlesex, Montgomery, Nelson, New Kent, Newport News, Norfolk, Northampton, Northumberland, Norton, Nottoway, Patrick Petersburg, Pittsylvania, Poquoson, Portsmouty, Powhatan, Prince Edward, Prince George, Pulaski, Radford, Richmond, Roanoke, Rockbridge, Russell, Salem, Scott, Smyth, Southampton, Spotsylvania, Stafford, Suffolk, Surry, Sussex, Tazewell, Virginia Beach, Washington, Westmoreland, Williamsburg, Wise, Wythe, and York.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
0-5
,
6-12
,
13-21
,
22-55
,
56-60
,
60+
Family
No
Other Eligibility Criteria
This office serves the independent cities that lie in the proximity of the counties listed in the Service Area

Available 24/7
No

Intake Process
Make an appointment online or by phone
Self Refer
Yes